Clinic wait-time pilot adds weekly public updates

Director responsible for weekly urgent-care wait-time updates.

A hands-on session for residents who want to read public dashboards with confidence.

The city says simple document requests are now moving through a separate review path.

The pilot gives residents more time to ask about permits, tax notices, and records.

The shared template is meant to make emergency updates easier to compare across cities.

The update adds clearer eligibility notes before the next application window opens.

Residents can follow commitments, source documents, and status changes in one public view.

Branch-level attendance data will shape a proposed schedule update.